A. Our refuge is short-term emergency accommodation for women and their children who are fleeing domestic violence.
Q. How do I get referred for a room in your refuge? A. You can self-refer. Call our 24hr helpline to check availability.
Q. I have children can they come into refuge with me?
A. Yes, your children can come into refuge with you if they are under 18 years.
Q. What can I do if your refuge has no vacancies? A. Unfortunately, we may not have any vacancies when you need it – if this occurs then our staff can help you with finding an available room at another refuge. There are 20 refuges throughout the Republic of Ireland.
Q. What kind of support can I expect if I stay in your refuge? A. Staff can help you with housing applications, social welfare applications, medical card applications, seeking rental accommodation, changing schools for your children and many other necessities. We will also provide support, accompaniment, advocacy, reassurance, and information relating to your experiences with domestic violence.
Q. I recently moved out of your refuge; can I still use your service? A. Absolutely. We encourage all ex-residents to continue to link into our services after they have moved on, whether that is via the 24hr helpline or during a 1-2-1.
Q. Will anyone know that I have contacted you?
A. Women’s Aid Dundalk is a confidential service. We will not disclose to anyone
Q. Do I have to make an appointment for a 1-2-1?
A. You can phone and make an appointment for a 1-2-1 at a time that suits you. we also are available should you need to pop down and speak with someone.
Q. I can’t get to your service. Do you do outreach?
A. Yes we provide an outreach service, you can call our 24 hour helpline to arrange this.
Q. Do you do counselling? A. We are not counsellors here at Women’s Aid Dundalk, we are however, trained in recognising the signs and responding to domestic Abuse/Coercive Control and making appropriate referrals. We support you, provide information and guide you toward safety. If you would like to talk about your experiences, you can call our 24hr helpline, book a 1-2-1 meeting or request outreach.
Do you support Children who have experienced Domestic Abuse/coercive Control?
A. Yes, we have trained child support staff who work with children,